Effective Date: July 13, 2026

GoldenRides® values your trust and is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you visit our website or use our services.

Our goal is simple: we collect only the information reasonably necessary to provide excellent service to our clients and to communicate effectively with individuals who contact us.

Information We May Collect

Depending on how you interact with the GoldenRides® website or our services, we may collect information that you voluntarily provide, including:

• Your name
• Telephone number
• Email address
• Mailing address (when applicable)
• Information you submit through our Contact Form
• Information you provide when requesting transportation services
• Information you voluntarily provide regarding scheduling, destinations, or service preferences

If you choose to become a GoldenRides® client, we may also collect information necessary to provide safe, reliable, and personalized service.

Information Collected Automatically

When you visit our website, certain limited technical information may be collected automatically through WordPress, Google Analytics, and similar technologies.

This information may include:

• Browser type
• Device type
• IP address
• Pages visited
• Time spent on the website
• General geographic region
• Website referral source

This information is used to improve website performance, understand visitor interests, and enhance the overall user experience. It is generally analyzed in aggregate and is not used by GoldenRides® to personally identify individual visitors.

Please refer to our Cookies Policy for additional information regarding cookies and similar technologies.

How We Use Your Information

GoldenRides® uses information you provide to:

• Respond to your inquiries

• Schedule and coordinate transportation services
• Communicate regarding appointments or reservations
• Improve our services
• Improve our website
• Respond to customer service requests
• Comply with legal obligations when required

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Sharing Information

GoldenRides® may share limited information only when reasonably necessary to provide requested services or comply with applicable law.

Examples may include:

• Communicating with a family member or authorized representative at your request
• Working with service providers that assist us in operating our website or business
• Complying with legal obligations or lawful governmental requests

We require service providers acting on our behalf to protect personal information appropriately.

Protecting Your Information

GoldenRides® takes reasonable administrative, technical, and organizational measures to safeguard the information entrusted to us.

While no method of electronic transmission or storage can be guaranteed to be completely secure, we make reasonable efforts to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Your Choices

You may choose not to provide certain personal information; however, doing so may limit our ability to respond to inquiries or provide requested services.

If you would like to update, correct, or request deletion of information you have provided, please contact GoldenRides® using the contact information provided on our website.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

GoldenRides® is not responsible for the privacy practices or content of those websites. We encourage visitors to review the privacy policies of any third-party sites they visit.

Children's Privacy

GoldenRides® does not knowingly collect personal information from children under the age of 13 through this website.

Our services are intended for adults and families seeking transportation and companion support for older adults.

 Changes to This Privacy Policy

As our business and website continue to evolve, this Privacy Policy may be updated from time to time.

Any revisions will be posted on this page together with the updated effective date.

If you have any questions regarding this Privacy Policy or the way GoldenRides® handles personal information, please contact us through the Contact page on our website. Thank you for placing your trust in GoldenRides®.